Managed Services

Managed Services:

Given the importance and value of data today, along with compliance requirements and the increase in cyber-attacks, data protection and recovery is a priority for businesses. Effective data management is critical but shouldn’t be costly and challenging to achieve.

With a fully managed service from DMP  SA, you can mitigate risks, improve compliance, shorten backup and recovery time and reduce capital costs and operating expenses.

Our Managed Services provide a cost-effective solution to simplify your data management outcomes by leveraging world-class technologies and local expertise for fully managed services delivered as a 24x7x365 solution.  

Our team of highly qualified engineers and specialist help-desk technicians take care of your backup and disaster recovery environment to ensure peak performance with real-time monitoring and incident management.

Reduce your workload and save valuable time

Our Managed Service delivery provides you with the confidence that your data is safe, recoverable, and accessible when you need it. Some of the features that our Managed Service provides are:

  • Daily monitoring and reporting of all backups.
  • Manage capacity of all backup media and forecast future requirements.
  • Monitor; manage and tune backup performance.
  • A monthly review meeting to feedback on the status of the data management environment that is part of the managed service.
  • Regular service pack and patch updates on the managed systems.
  • Restore of backups as and when required.
  • Customised SLA’s to meet your specific requirements.

We provide managed services to customers globally, in any sector and for businesses of all sizes.    

 

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Contact
General
T +27 11 475 6419
E dmp-sa@dm-p.com

Support
T +27 11 475 6419
E dmpsupport@dm-p.co.za

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